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Travel & Hospitality

From 'how much for Goa?' to a paid booking, in one thread

Travel decisions are made in conversation. Capture the details once, share quotes quickly and keep guests informed before, during and after their trip.

An illustrative enquiry conversation.

The challenge

What makes WhatsApp hard to run in travel

  • Long quote cycles

    Travellers compare options. Quick, clear quotes keep you in the running.

  • Deposits

    Confirming a booking often depends on collecting an advance quickly.

  • Changes on the go

    Guests message with changes and questions at all hours.

The playbook

How teams solve it with LeadForGrow

  1. 1

    Capture the trip

    Ask destination, dates and group size; tag the lead and assign an agent.

    No-code Chat Flows
  2. 2

    Track quotes

    Each enquiry is a deal moving from quote sent to confirmed.

    Sales Pipeline
  3. 3

    Take the deposit

    Send a payment link and let the deal record the payment.

    Payments on WhatsApp
  4. 4

    Keep guests informed

    Booking confirmations and pre-trip reminders go out with templates.

    Template Manager

FAQ

Common questions

Can I send PDF itineraries?

Yes. Agents can attach documents in the inbox and flows can send documents automatically.

Can I assign enquiries by destination?

Yes. Use tags and assignment rules, or route inside a flow.

Can guests get reminders before their trip?

Yes. Use scheduled campaigns or flow steps with approved templates.

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